1. Introduction
Hamarkoh Insurance Agency ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, contact us, or engage with our services. This includes:
- Full name and contact details (phone number, email address)
- Location information
- Vehicle details (for motor insurance quotes)
- Health information (for medical insurance enquiries)
- Business information (for commercial insurance quotes)
3. How We Use Your Information
We use the information we collect to:
- Process your insurance quote requests and applications
- Communicate with you about your policies and claims
- Provide customer support and advisory services
- Send you relevant insurance information and updates (with your consent)
- Comply with legal and regulatory obligations
4. Information Sharing
We do not sell, trade or rent your personal information to third parties. We may share your information with insurance underwriters and partners solely for the purpose of processing your insurance applications and claims. All partners are required to maintain appropriate data protection standards.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, correct or delete your personal information held by us. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us at info@hamarkoh.co.ke.
7. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
8. Contact Us
For any privacy-related questions or concerns, please contact us at: info@hamarkoh.co.ke or call 0143 219 462.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Last Updated: January 2024