About Hamarkoh

A dynamic, customer-focused insurance agency based in Karen, Nairobi — committed to protecting what matters most.

Who We Are

Hamarkoh Insurance Agency is a dynamic and customer-focused insurance agency based in Karen, Nairobi. We are committed to helping individuals, families, and businesses navigate uncertainty with confidence.

We provide tailored insurance and financial protection solutions designed to safeguard what matters most — people, businesses, assets, health, and future investments. Through strategic partnerships with reputable underwriters, Hamarkoh delivers flexible, affordable, and reliable insurance solutions backed by responsive customer support and professional advisory services.

Our approach is centred on trust, accessibility, and long-term relationships. We believe insurance should not only protect against risk but also empower growth, stability, and peace of mind.

Hamarkoh Insurance team meeting

Vision & Mission

Our Vision

To become one of Kenya's most trusted insurance advisory agencies by delivering innovative, accessible, and client-centred insurance solutions.

Our Mission

To protect individuals, families, and businesses through reliable insurance advisory, exceptional service delivery, and customized risk management solutions that create lasting value.

Our Core Values

Integrity

We uphold honesty, transparency, and professionalism in every client interaction. Our word is our bond.

Customer First

We prioritize understanding our clients' needs and delivering solutions that truly fit their lifestyle or business.

Reliability

We remain dependable during both policy acquisition and claims support — you can count on us.

Excellence

We strive for consistent service quality, efficiency, and continuous improvement in everything we do.

Partnership

We build strong relationships with clients, underwriters, and stakeholders to deliver the best outcomes.

Innovation

We embrace new ideas and technology to make insurance more accessible, understandable, and beneficial.

Our Approach

At Hamarkoh, we believe insurance is more than a product — it is a long-term partnership built on trust and reliability. Our structured process ensures every client receives solutions that truly work for them.

1

Understand Client Needs

We listen carefully to understand your unique situation, assets, and risk concerns.

2

Assess Potential Risks

We conduct a thorough risk assessment to identify gaps and vulnerabilities in your coverage.

3

Recommend Suitable Coverage

We present tailored options from our panel of reputable underwriters that match your needs and budget.

4

Support Policy Management

We manage policy renewals, amendments, and ongoing advisory to ensure your cover stays relevant.

5

Assist During Claims

When you need us most, we guide you through the claims process with professional support.

Insurance advisory consultation

Our Professional Team

A dedicated team of insurance professionals committed to your protection and financial wellbeing.

Managing Director

Henry Malonza

Director

Operations Manager

Lesley Adala

Agency Head

Senior Insurance Advisor

Emmaculate

Admin

Claims Officer

Ruth

Sales & Marketing

Client Relations Officer

Mildred Muthoni

Social Media Manager

Business Development Executive

Marvin Madahana

Creative Designer

Industries We Serve

SMEs & Start-ups

Tailored protection for growing businesses.

Construction

Cover for projects and real estate.

Retail & Hospitality

Business cover for consumer-facing sectors.

Transport & Logistics

Fleet and cargo protection.

Professional Services

Indemnity and liability cover.

Families

Comprehensive personal protection.

Corporate

Enterprise-grade solutions.

NGOs & Social Sector

Affordable cover for social impact organizations.

Ready to Work With Us?

Contact our team today for a free insurance consultation. We are here to help you find the right cover.

Contact Us